Create a New Support Ticket with Centrix Systems:When did this problem begin?* Date Format: MM slash DD slash YYYY Approximately what date did technical issue begin? Use date pick above.Explain the technical issues:Explain the technical issues that are happening. Try and be as detailed as possible.What is the severity of support issue?P4: Configuration/Info (Low): Response Time: 24 hours or less (business hours)P3: Impaired (Normal): Response Time: 4 hours or less (business hours)P2: Severed Degradation (High): Response Time: 4 hours or lessP1: Network Down (Urgent) Response Time: 1 hour or lessTarget Workaround or Resolution P1: < 6 hours P2: < 24 hours P3: < 5 business days P4: < 7 days If priority level is NOT chosen, the priority level defaults to P4 (LOW).CONTACT INFO:Name First Last PhoneEmail Additional contact info: (Optional)Enter any additional contact info here.