Managed IT Services
Your Entire IT Operation. Managed. One Monthly Rate.
Proactive monitoring, maintenance, helpdesk support, and security — for your whole environment, covered under a flat monthly fee. No hourly bills when something breaks. No surprises.
Reactive IT Is Expensive IT
Most concrete and aggregate companies handle IT one of two ways: they call someone when something breaks, or they have a part-time IT person who handles whatever they can. Either way, the model is reactive — and reactive IT means you're always a step behind the problem.
Managed IT flips that. Instead of waiting for failures and paying to fix them, Centrix monitors your entire environment around the clock — catching issues before they become outages, keeping everything updated and protected, and handling support requests as they come in — all under one predictable monthly cost.
For an operation where downtime means failed pours, missed deliveries, and real money out the door, that's not just convenient. It's the right way to run IT.
What's Included
24/7 Monitoring
Every server, workstation, network device, and critical application in your environment — watched continuously. We see problems forming before they become outages.
Unlimited Helpdesk Support
Your dispatchers, plant operators, and office staff can call or submit a ticket any time, for any issue. No per-ticket fees, no wondering whether something is "worth" a call.
Patch Management
Operating system updates, software patches, firmware upgrades — automated and managed so security vulnerabilities don't stay open long enough to be exploited.
Endpoint Protection (Sophos)
Sophos enterprise-grade security deployed across every workstation and server — actively monitored, kept current.
Backup Verification
We confirm your backups are actually completing successfully. Not assumed — verified.
Industry Software Familiarity
Command Alkon, Trimble, Jonel, Five Cubits — when your dispatch or batching software has an issue, your helpdesk call goes to people who already know what you're running.
Quarterly Reviews
Every quarter, we review what's happened, what's coming, and make sure your IT is lined up with where your business is headed.
Dedicated Account Management
One person who knows your operation, your systems, and your history. No re-explaining yourself every time you call.
Built for Concrete Industry Operations
Every managed IT plan from Centrix is built around the way concrete and construction materials companies actually operate. That means direct support for ready-mix concrete IT services, volumetric concrete IT services, and aggregate and sand & gravel IT services — including the dispatch, batching, and ticketing platforms your operation runs on every day.
Your LAN and WAN network management is covered — from single-plant local networks to multi-site wide-area connections between yards, offices, and scale houses. We deploy and manage Sophos endpoint protection across every device in your environment, with centralized visibility through Sophos Central.
If your environment includes aging server infrastructure, we handle planned server OS upgrades without disrupting production. And if you want to understand your current security posture before committing to a plan, our free cybersecurity threat assessment gives you a clear picture with no obligation.
We also support Microsoft 365 management — email, Teams, SharePoint, and the full productivity suite — properly configured and secured for your team.
Related Services
LAN & WAN Management
Plant-to-plant network design with Sophos-powered infrastructure and centralized management.
Learn MoreSophos Security
Enterprise endpoint protection, routers, and switches — centrally managed across your operation.
Learn MoreThreat Assessment
Free vulnerability scan and dark web credential check for your concrete operation.
Learn MoreFrequently Asked Questions
Find Out What Managed IT Looks Like for Your Operation.
Free assessment. No pressure. Just a straight conversation about your systems and what it would take to make them reliable.