Privacy Policy

1. Introduction

Centrix Systems ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

Information You Provide

When you submit a contact form, lead generation form, or request a threat assessment, we may collect:

• First and last name
• Email address
• Phone number
• Company name
• Service interests or comments you provide

Information Collected Automatically

When you visit our website, we automatically collect certain information through analytics and tracking technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide, maintain, and improve our services
• Send follow-up communications related to your inquiry
• Analyze website traffic and user behavior to improve our website and user experience
• Comply with legal obligations

4. Analytics & Tracking Tools

We use Google Analytics and other web visitor analytics tools to understand how visitors interact with our website. These tools use cookies and similar technologies to collect and analyze information about website usage. Google Analytics may collect data such as your IP address, browser type, and pages visited. This data is aggregated and anonymized where possible. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website uses the following types of cookies:

• Essential cookies: Required for the website to function properly (e.g., form submissions).
• Analytics cookies: Used by Google Analytics and similar tools to collect usage data and improve our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: Third-party tools that help us process form submissions, send communications, and analyze website traffic (e.g., Google Analytics).
• Legal requirements: When required by law, court order, or governmental authority.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, respond to your inquiries, and comply with our legal obligations. Lead and contact form data is retained for a reasonable business period and then securely deleted.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of analytics tracking and marketing communications

To exercise any of these rights, please contact us using the information below.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Centrix Systems
• Phone: (800) 518-9193
• Email: info@centrixsystems.com